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2004
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2003
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2002
& Earlier News |
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Events |
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"Go
[Far] East, Minnesotan": Corporate Report Minnesota |
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GO [FAR] EAST,
MINNESOTAN
ASIAN MARKETS LURE SMALL AND LARGE COMPANIES
BY VIKKI KRATZ
photography by Diana Watters
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| Before he explains
how Minnesota Wire & Cable Company, a manufacturer based
in St. Paul, launched its exporting operations, Chairman
and CEO Fred Wagner leads a visitor to a piece of hand-sewn
Loatian art hanging near his factory door.
The picture features rows of Asian figures
stitched to a blue cloth background, and it represents,
at least according to Western stereotypes, the march of
progress. Wagner traces the figures with a finger as he
tells the story: Here you see many people living in rural
areas; here they are in detention camps; here they are crossing
the sea to foreign lands; and here, in the final frame,
they all have cars.
Wagner laughs as he recounts the story
because he knows the tale it implies -- that Asian countries
need foreign wealth |
and are crossing
the sea to get it -- is a far cry from what's really happening
on the Pacific rim. "Their standard of living has exploded,"
Wagner says. "Their economies are growing like crazy. There's
money over there now."
And American companies are the ones crossing
the sea to get it.
Asia is the hottest export market in the
world right now, so hot that companies as small as Wagner's
and even smaller feel they must establish a presence.
In Minnesota, exports to Asian countries
grew by leaps and bounds between 1992 and 1995. Minnesota
exports to Malaysia alone grew almost 58 percent -- from
$142,777 to $336,440 for those years -- according to figures
compiled by the U.S. Department of |
Commerce and
the University of Massachusetts at Amherst. State exports
to Thailand increased 46 percent, to $317,546, while those
to Singapore increased 45.9 percent, to $295,233.
Canada remains Minnesota's No. 1 export
destination, a position it has held for the last 10 years
since the U.S. Department of Commerce has been tracking
trade numbers, but in 1995, Asian countries made up six
of the top 10 export markets for Minnesota manufactured
goods.
The rise of Asia has been matched by a
decline in Minnesota exports to some European markets. Both
the Netherlands and the United Kingdom saw a reduction in
the number of Minnesota exports headed there. For the last
three years, Japan has also experienced a reduction, but |
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| for the first
half of 1996, exports to that country were up 41.2 percent
over those during the same period in 1995, according to
the Minnesota Trade Office.
The growth of Asian markets in the portfolio
of Minnesota's export companies can be explained simply
enough: It's the people, the masses and masses of people.
China is the most populous country in the world, with an
estimated 1.2 billion people. For years, it was a closed
market, but now it's opening up. There are similarly huge
markets in Indonesia, where 203 million people live in an
area the size of Alaska; in Malaysia, where 19 million people
live in an area smaller than Iowa; and in the rest of Southeast
Asia, says Kathy Stone, communications director at the Minnesota
Trade Office. "We don't even call these countries Third
World |
anymore. We call
them 'emerging.'"
Minnesota Wire & Cable, which manufactures
just what its name suggest, has been in the export business
for 10 years. Last year it created a wholly owned subsidiary,
Minnesota Med-Equip, to handle international sales of new
and refubished medical equipment and consumables. The creation
of the subsidiary resulted almost directly from the growth
in these developing countries. "It's utterly stupid to ignore
the world market," Wagner says. "That's the growth area."
"If you look at the Twin Cities," says
Maren Christenson, Minnesota Med-Equip's international development
manager, "they are tearing down hospitals because they are
not getting enough use. In Kuala Lumpur [Malaysia], |
they are building 10 to 14 hospitals in the next two years."
That kind of growth is too alluring to
ignore, even for a company as small as Minnesota Wire &
Cable. The company, which employs 165, has total revenue
of$9.5 million. Its subsidiary, Minnesota Med-Equip, accounts
for 8 percent of its revenue and has only three full-time
employees. That's small when compared with 3M, which posted
$1.3 billion in profits on international operations in 1995.
Nonetheless, Med-Equip's countribution is significant, Wagner
says. he expects export revenue to increase to 40 percent
of total company revenue within five years. "Minnesota Med-Equip
right now is a tiny part of our company," says Wagner. "But
it is very much the future." |
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| For Midwest Automation of
Minneapolis, export sales have meant the difference between
success and failure. Five years ago, Midwest Automation
was battling for survival after a recession left the housing
and construction industries -- its primary clients -- without
money to spend on the industrial woodworking equipment it
makes.
"Our equipment is large-capital equipment,"
says Kenneth Holley, Midwest's president. "The average price
is over $50,000. During that recession, banks weren't giving
credit to the smaller companies who are our clients. So
for two or three years, we were doing very little selling
domestically, and we were kind of forced into doing exporting
just as a way of survival."
During the 1991 recession, |
Holley packed up some of
his company's machines and shipped them to a trade show
in Hannover, Germany. It was a bold move because American
companies were virtually unknown in the foreign woodworking
markets and therefore not highly regarded. Midwest Automation
was one of only five American companies out of 1,600 industrial
woodworking companies at the show. Holley had to borrow
$40,000 to cover the cost of attending the show.
All the equipment sold, and Midwest Automation
grossed about $700,000. "During the recession, that was
the difference between surviving and not," says Holley.
"It was daunting at first, but it was literally a matter
of our survival." |
Despite Midwest Automation's
success, few of its domestic competitors have followed the
same route. In recent years, Holley says, the number of
American companies participating in international trade
shows has grown to only 10 although there are more than
150 companies in the category. "People in the industrial
woodworking industry have survived with just the domestic
market," says, Holley. "And they have just ceded the rest
of the world to the Europeans, the Taiwanese, Japanese,
and Koreans."
Even with domestic sales on the rise, Holley
has no intention of pulling Midwest Automation out of the
world market. "That show opened a lot of doors for us, and
we started seeing the potential," he says. |
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| Midwest Automation's customers
from that first trade show became their foreign distributors
and now contribute 40 percent of Midwest's $6 million in
1995 revenue. The 50-employee company exports machines to
25 countries, including Germany and Australia. China alone
accounted for about $1 million, or 20 percent, of 1995 revenue,
though Midwest Automation's relationship with its Chinese
customers and distributors didn't come easily.
"It's one thing to get one order for one
machine," Holley says, "but we were looking for a relationship.
And the biggest obstacle over there was just gaining their
confidence. In China, they want to deal with the owner,
particularly if it's a small company. So I just basically
traveled a lot, got to know them, and built a personal relationship
with them." |
Christenson of Minnesota
Med-Equip echoes Holley's observation. "You need to develop
a relationship with people, get them to trust you," she
says. "In a way, the product almost becomes secondary to
the relationship." At Minnesota Wire & Cable, for example,
a handmade welcome sign, written in Thai by one of the company's
Thai factory workers, still hangs in the lobby, long after
the delegation of foreign visitors has gone.
Cultural differences can be a roadblock
to building a relationship, no matter what the size of the
company. For example, in China, creating a trade show brochure
presents all kinds of unforeseeable obstacles, says Christenson.
"Even the colors you use have some meaning. Green is generally
not considered a good color for China. But red or gold is.
One company I |
know incorporated the dragonfly
into its brochure because that is a symbol of good luck
in China. Most companies that are exporting don't even realize
they need to be aware of these things."
The Minnesota Trade Office can be a valuable
resource for companies struggling to comprehend a foreign
culture. "It's just a common courtesy," says Kathy Stone,
to show enough interest in a foreign culture to learn some
of a country's language and customs. Her office has an international
library, holds trade seminars, and sometimes sends delegates
with companies on trade missions. It can also direct companies
to other resources, such as the Small Business Administration
or American chambers of commerce abroad.
In addition to their advice to be well
prepared, trade officials |
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| and those in the field offer
this counsel: Be patient.
"Don't go in it for the short term," Christenson
says. "you're not going to make a quick buck." Minnesota
Med-Equip has invested $300,000 in its export efforts, and
Christenson says the company expects a profit within two
years. |
And go with your eyes open,
ready to learn, the pioneers say. Midwest Automation redesigned
the exteriors of most of its industrial machinery before
the Hannover trade show. Holley watched his European customers
during the show and realized that aesthetics appealed to
them and improved the sales of his equipment. |
"[Exporting] takes some time
and experience to get to know the ropes,"
Holley adds. "I think that scares off a
lot of people. The only way to do it is to take that step
of faith and find out what it takes." |
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